FAQ

Please refer to the size guide here.

We will try and exchange the right size for you, subject to stock availability. Please proceed to Yong Pung How School of Law, Level 3, Seminar Room SR3.09 from 15 July - 25 July 2025, 10AM to 5PM (avoid lunch time: 12PM to 1PM) exclude 20 July 2025 (Sunday), for the exchange.

Please collect at Yong Pung How School of Law, Level 3, Seminar Room SR3.09 from 15 July to 25 July 2025 (10AM to 5PM) (avoid lunch time: 12PM to 1PM) exclude 20 July 2025 (Sunday). There will be no collection on days of the ceremonies.

Alternatively, you may:
1. Order your academic dress and opt for delivery service. Please note that delivery charge will apply.
2. ⁠Appoint a proxy to collect on your behalf at your appointment time slot. You need to print and submit this authorization form for collection.

You may authorize someone to return the academic dress at the University on your behalf. The authorized person needs to provide the order number for verification.

Please proceed to School of Social Sciences / College of Integrative Studies Event Lobby from 29 to 30 August 2025 (9AM to 5PM) to return your academic dress.

Yes, you can return your academic dress at the ceremony venue after the ceremony.

Please proceed to Yong Pung How School of Law, Level 3, Seminar Room SR3.09 from 29 July - 1 August 2025 (10AM to 8PM) and 2 August 2025 (10AM to 4PM) to return your academic dress.

When the rental academic dress is returned in good condition, the deposit will be refunded to you. If there are damages like iron marks, burnt marks, tears, decolourization found on the gown, hood, mortar board or co-curricular cord, the deposit will be forfeited to offset the cost of repair or replacement.

No, because the academic dress has been cleaned before use.

No, because we will clean the academic dress after it is returned to us.